The Terms and Conditions of The Kassa Service

1. General provisions

1.1. The Terms and Conditions for the Use of Services of Exchange, Purchase or Sale of Electronic Values or Electronic Money in The Kassa Service (hereinafter referred to as the Business Terms) govern the mutual rights and liabilities of The Kassa inc. oü, Company identification number: 1401191897, Legal address: Randla tn 13-201, Pohja-Tallinna linnaosa, Tallinn, Harju maakond, 10315 (hereinafter referred to as The Kassa Service) and clients using services related to electronic values and electronic money provided byThe Kassa Service.

1.2. By accepting and agreeing to the terms of service, by agreeing to the Privacy and Cookies Policy, the AML Policy and the confirmation of the User’s registration by The Kassa Service, a contract is entered into on services associated with exchange, purchase or sale of electronic values or electronic money provided by The Kassa Service (hereinafter referred to as the Contract).

1.3. The system records the date and time of acceptance of the Terms and Conditions by the User.

1.4. The Terms and Conditions specify in detail a part of the Agreement in accordance with the regulations of Section 1751 (1) of the new Act No. 89/2012 Coll., The Civil Code, as amended, and govern the mutual rights and liabilities of the parties.

1.5. By executing the acts leading to the conclusion of the Contract, the Contracting Parties declare that they are aware of the applicable Terms and Conditions at the time of conclusion of the Contract and that they express their unconditional consent with its contents. The Parties undertake to comply with the Terms and Conditions as in force at the date of conclusion of the Agreement. The Terms and Conditions are published on the Kassa Service website: www.kassa.cc">www.kassa.cc. The written version of the Terms and Conditions can be viewed at The Kassa Inc.

1.6. The duration of the agreement between the User and The Kassa Service is unlimited until the User terminates the Contract in writing or The Kassa Service under the conditions set forth below.



2. Definition of terms

2.1. The Kassa Service – A system for providing online services for the exchange, sale and purchase of electronic values or electronic money.

2.2. Website of the Service – www.kassa.cc">www.kassa.cc

2.3. User – any individual or legal person who uses The Kassa Service and accepts the Kassa AML Policy and Privacy Policy and Cookies Policy.

2.4. Partner – a person providing the Service with a service to attract new Users in compliance with the terms of the Partner Program specified in a separate document.

2.5. Affiliate Payment System – Software developed by third parties, which is a mechanism for issuing, selling or preserving electronic values, electronic money, and / or other obligations and payments for goods and services on the Internet and mutual settlement between the Users.

2.6. The main Affiliate Payment Systems for The Kassa Service are: PerfectMoney, e-Voucher, BTC, AdvCash, OkPay, Payee, QIWI, Yandex.Money, WEX, Exmo and others. The exact list of Affiliate Payment Systems is available on the Service’s website.

2.7. Client of the Affiliate Payment System – a person who has agreed to The Terms and Conditions of the relevant Affiliate Payment System and has entered into a contractual relationship with the relevant Affiliate Payment System.

2.8. Electronic Values – financial and / or other receivable between the developer of the given electronic value and its user, expressed digitally.

2.9. Payment / Operation – transfer of electronic value or electronic money from payer to payee.

2.10. Business – Explaining the intention of the User to use one of the services offered by The Kassa Service, by filling in an electronic form published on the Service’s website under the conditions set in the Terms and Conditions and listed in the Business description.

2.11. Card Verification – verification of a card (or account’s) affiliation with its owner. The terms of affiliation control are determined by the Service and are performed simultaneously for each client’s new account (for each new card). Card verification is performed in accordance with the Kassa Privacy and Cookies Policy and AML Policy.

2.12. Default Currency – electronic value or electronic money the User wishes to sell or exchange.

2.13. Default Account – virtual wallet number or any other User account signature in the Payment System from which Default Currency was sent.

2.14. Received Electronic Currency – electronic value or electronic money received by the user as a result of sale or exchange of Default Currency.

2.15. Recipient Account – Virtual Wallet Number, or any other Account details of the User in the Payment System to which the Received Electronic Currency will be sent.

2.16. Electronic Values Reserve – the amount of electronic value available at the Kassa Service at the time the order is created.

2.17. Exchange of Electronic Values – exchange of electronic value of one payment system with electronic value of another payment system.

2.18. Exchange Rate – relative ratio between the value of two electronic values when exchanged.

2.19. Reserves of Electronic Values – the amounts of electronic values available to the Service or the amount of funds earmarked for securing payment transactions associated with electronic values. Reserve Amounts are listed on the Service’s website on the main page.



3. Services and method of providing them

a) An Order of Service by The Kassa Service is performed by the User by sending an order via the Kassa Service website.

b) Initiating and managing the process of exchanging electronic money and electronic values, or obtaining information about the course of service provision, is performed in the user interface of the Kassa electronic money system.

c) The Kassa Service executes online Business in accordance with the terms and conditions of each Affiliate Payment System. Special conditions for working with some payment systems are listed in Appendix 2 of the Terms and Conditions.

d) The Kassa Service is not responsible for the operation of another Payment System. The rights and obligations of the Payment System and its Client are governed by the terms and conditions for the provision of services of the respective Payment Systems.

e) By using the Kassa Service, the user confirms that at the invitation of the company, they can prove the transparent origin of the money, electronic money and electronic values.

f) The User undertakes to charge and pay all taxes required in accordance with the tax legislation in force at the place of residence or permanent residence of the User.



3.1. Exchange of electronic values or electronic money

a) When entering an order for the execution of a Trade, the User authorizes the Kassa Service in their name and on behalf of the User to perform electronic exchange or electronic money exchange transactions of one Payment System (Default Currency) for the electronic value or electronic money of another Payment System (the obtained currency) chosen by the User.

b) The User undertakes to transfer (transmit) the Default Currency at the amount indicated in the Business instructions and the Kassa Service undertakes to transfer (hand over) to the User the obtained currency, calculated according to the exchange rate and in accordance with the commission fees, upon receipt of the corresponding electronic value or electronic money charges for using the Kassa Service.

c) The amount of commission fees for the use of the Kassa Service is stated in the description of each individual Trade, and the User agrees with the amount of commission fees when entering the instructions for the execution of the Trade.

(d) The transaction is deemed to have taken place at the time of the transfer or physical delivery of the electronic value or electronic money to the User as countervalue for the Default Currency.



3.2. Service of Sales of Electronic money or Electronic Values

a) By arranging a Trade, the User instructs the Kassa Service to perform actions to obtain and transfer electronic value or electronic money to the User. The Trade is done on behalf of the User and on behalf of the Kassa Service.

b) The amount of commission fees for the use of the Kassa Service is stated in the Trade description and the User agrees with the amount of commission fees when entering the instructions for the execution of the Trade.

(c) The Kassa Service shall transfer (transmit) the Accepted Electronic Value or electronic money as instructed by the User and at the amount indicated by the User in the Trade instructions within 24 hours of receipt of funds from the User in the amount specified in the relevant Trade.

d) The Kassa Service is entitled to terminate the Trade of purchasing electronic values or electronic money created by the User if the payment for this Trade has not been made even after 24 hours since the Trade order was issued.

e) The Kassa Service’s obligation to transfer (transmit) the obtained electronic value or electronic money is deemed to have been fulfilled at the time of writing off the electronic value or electronic money in the relevant Payment System from the Kassa Service Account. The transaction is recorded in the transaction history in the corresponding Payment System and in the Kassa Service customer interface.



3.3. Service – Purchase of Electronic Values by User

a) Through a Trade Instruction, the User entrusts the Kassa Service, in its name and at the user’s expense, to purchase electronic values or electronic money from the User and also perform operations for the transfer of the financial equivalent to the User in the amount specified in the Trade description.

b) Within 24 hours of receipt of the Default electronic value or electronic money from the User, in the amount specified in the relevant Order, the Kassa Service shall provide the User with the financial equivalent of transferred electronic values or electronic money, in the manner chosen by the User when entered the order.

c) The amount of the commission fees of the Kassa Service for these acts is displayed in the Trade description and is agreed with the User.

(d) The Kassa Service’s obligation to transfer the financial equivalent of the transferred electronic value or electronic money is deemed to have been fulfilled at the time of writing off the relevant amount from the customer’s account at the Kassa Service.



4. Additional terms of service provision

4.1. In the event of non-delivery of electronic value or electronic money within 24 hours from the time when the order is entered by the Kassa Service User, the Kassa Service shall have the right to cancel this Trade with manual handling of received payments and within 2 hours of automatic processing. Electronic value or electronic money or money received after the expiry of the above deadline shall be returned to the payer. Upon reimbursement, all commission fees or other costs incurred in connection with a non-executed transaction shall be paid from the funds received at the User’s expense.

4.2. In the event that The Kassa Service receives electronic values, electronic money, or money at a rate different from that stated in the Trade instructions, The Kassa Service shall have the right to treat this as the User’s instruction to perform a transaction computation in accordance with the actual amount of the transferred electronic value, or electronic money. If the amount of received electronic values, electronic money or money is different from what the User entered in the Trade instructions by more than 10%, The Kassa Service may unilaterally cancel the Trade and return the electronic values, electronic money or money back to the payer. Upon reimbursement, all commission fees or other costs incurred in connection with the non-executed Trade transfer shall be covered by the funds received at the User’s expense.

4.3. In the event that the Kassa Service does not meet the conditions of sending electronic value, electronic money or money as directed in the Trade within 24 hours of sending the request, the User shall have the right to request a full refund of electronic value, electronic money or money, except in these Business Terms and Conditions. The request for return of electronic value, electronic money or money can only be fulfilled by the Kassa Service if the Trade was not executed at the time of receipt of such a request and no transactions were performed. Extending the deadline for the transfer of electronic value, electronic money or money may be justified by the terms of the processing of applications for individual Affiliate Payment Systems. In this case, the Kassa Service shall not be responsible and shall not provide any compensation.

4.4. An electronic value or electronic money rate is guaranteed by the Kassa System to the user for a maximum of 18 minutes from the time the order is received. If the user made a payment after 18 minutes, the system will automatically update the rate and will not allow the Trade. In case of blocking the possibility to execute the created order for Trade, it is necessary to create a new Trade instruction according to the current electronic exchange rate.

4.5. The special conditions of certain Payment Systems are listed in Appendix 1 to these Terms and Conditions. The detailed Business Terms of Partner Systems are published on the websites of each Partner System.



5. The price for services associated with the exchange, purchase or sale of electronic values or electronic money

5.1. Exchange rates of individual electronic values for other electronic values are published on the Kassa Service website: www.kassa.cc">www.kassa.cc. Exchange rates of electronic values or electronic money are regularly updated. In the case of bank payments, the rate is regularly updated.

5.2. Commission fees for services provided in connection with the exchange, purchase or sale of electronic values or electronic money are included in Annex 2 to these Terms and Conditions.

5.3. The Kassa Service has the right to edit exchange rates for electronic values and electronic money without prior notice to the User. The User is informed about the current exchange rate of electronic values or electronic money on the Kassa Service web site: www.kassa.cc">www.kassa.cc immediately when entering the order for the Trade.

5.4. The Kassa Service has the right to modify the commission fees charged at any time, but only subject to timely and prior notice to the User. The Kassa Service Pricelist change notice informs by prior publication of the information on these changes on the Service’s website and via the e-mail message to the Users.

5.5. The instructions for a Trade that are entered and processed on the website www.kassa.cc">www.kassa.cc include the current exchange rate and the amount of commission fees for the execution of the Trade, the method of exchange and the total amount of the Trade, electronic value or electronic money.

5.6. Commission fees are cleared at the time of the Trade.

5.7. For registered users, The Kassa Service offers a reward system. The user can obtain information on the current discount or the amount of reward at the Kassa Technical Support service provider. The description of discounts or bonuses is part of Appendix 3 of these Terms and Conditions.



6. Responsibilities of the Kassa Service

6.1. The Kassa Service has a financial liability to the User in the amount corresponding to the amount of electronic value, electronic money or money that was entrusted to the Kassa Service for the execution of the Trade.

6.2. The Kassa Service is responsible for the operation of the Kassa Service and the executed to the amount entrusted by the User of electronic values or electronic money or money.

6.3. The Kassa Service only provides services for the exchange, purchase and sale of electronic values or electronic money. The Kassa Service does not provide money-collecting services, does not provide payment for goods or services of other suppliers.

6.4. The Kassa Service is liable to the User for financial loss caused by a third party’s fault if it can reasonably be assumed that The Kassa Service could avert financial damage by proper technical and physical security of the provided services related to electronic values or electronic money.

6.5. The Kassa Service is not liable to the User for financial loss caused by unlawful actions by third parties that could not be predicted or timed away.

6.6. The Kassa Service is not responsible for any delayed or unrealized Trades caused by the error of another payment system or bank specified by the User in the Trade instruction. The user agrees that in such a case all claims will be directed to the payment system or bank. The Kassa Service will provide the necessary co-operation to enrise the complaint or claim to another partner or bank.

6.7. The Kassa Service will prevent Trade from being suspected of compromising the Kassa Service’s information or payment system security and suspending the Kassa Service. In this case, the amount of untaxed Trades will be returned to the User upon his instructions in the form of electronic value, electronic money or money.

6.8. The Kassa Service is not responsible for partial or total failure to comply with these Business Terms and Conditions or if it was caused by force majeure due to unforeseeable events or prevented by appropriate measures.

6.9. In other cases, the non-fulfillment of the obligations arising from these Business Terms and Conditions or the violation of individual Business Terms and Conditions will be dealt with in accordance with the laws of the Czech Republic.



7. Responsibility of User

7.1. The user is responsible for the credibility and completeness of the information and data he has provided at the time of registration. In the event that the User has entered incorrect personal data or entered incorrect instructions for the execution of the Trade, The Kassa Service shall not be responsible for any User’s losses resulting from such an error.

7.2. By agreeing to these Terms and Conditions, the User honestly declares and confirms that:

7.3. They communicated truth about his person and his identity;

7.4. They are not a participant in money laundering operations or trades;

7.5. Their revenue does not come from criminal and / or terrorist activities;

7.6. Their revenue does not come from trade with countries with which trading is prohibited by international organizations;

7.7. Their revenue does not arise from any other illegal activity.

7.8. The User shall not be liable for partial or complete failure to comply with these Terms and Conditions, if caused by force majeure, unforeseeable events or prevented by appropriate measures.

7.9. In other cases, the non-fulfillment of the obligations arising from these Terms and Conditions or the violation of individual Terms and Conditions will be dealt with in accordance with the laws of the Czech Republic.



8. Further Arrangements



8.1. Use of The Kassa Service for fraudulent and illegal operations is prohibited.

8.2. The Kassa Service Operators are legally obliged to provide information on payments, Users and Operations to the Czech authorities, supervisors and financial market and payment service providers in the Czech Republic.

8.3. The protection of users’ and other sensitive information is ensured in accordance with applicable laws of the Czech Republic and the European Union, in particular the General Data Protection Regulation. The manner of processing and protecting personal information is described in detail in the Privacy and Cookies Policy, which is published on the Kassa Service website, and which is required for the conclusion of a contractual relationship between the User and the Kassa Service.

8.4. The process of registering, authenticating the User, and assessing their credibility is done in accordance with the principles of the Kassa Anti-Legalization and Terrorism Financing Services (AML Policy), which are in accordance with applicable laws of the Czech Republic and the European Union, 253/2008 Coll. as amended.



9. Final Provisions

9.1. The Terms and Conditions are agreed by the User in electronic form upon registration. Agreement with the Terms and Conditions published in electronic form is as valid as written consent.

9.2. The Kassa Service has the right to change the Terms and Conditions, which the User will be notified of in advance by email. The user has the right to terminate the contractual relationship with the Kassa Service because of his disagreement with the change in the Terms and Conditions. You must inform The Kassa Service in writing of your disagreement with the change in the Terms and Conditions and termination of the contractual relationship.

9.3. The Kassa Service informs the User about complaints and claims in a document entitled "The Kassa Service Policy for Solving Complaints and Claims", which is published on the Kassa Service website.

9.4. Site information, including graphic images, text information, program codes, etc. are proprietary to kassa.cc and are protected by copyright laws. Any case of unauthorized copying (complete or partial) may be prosecuted in accordance with the laws of the Czech Republic.

9.5. The user confirms that he has been acquainted with all provisions of these Terms and Conditions and accepts them unconditionally.